1. Introduction

Right to Appraisal ("we," "our," or "us") operates righttoappraisal.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Email address that you provide when submitting a case review request.
• Documents: Total loss valuation and repair estimate PDFs that you upload to our service.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages (collected via Google Analytics).

3. How We Use Your Information

We use the information we collect to:

• Review your case and determine if you have a viable claim for additional compensation
• Connect you with qualified auto damage appraisers
• Communicate with you about your case status
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Auto Damage Appraisers: We share your email and documents with qualified appraisers to evaluate your case and provide appraisal services.
• Service Providers: We use third-party services including email delivery (Resend) and analytics (Google Analytics) to operate our business.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure file storage and handling
• Limited access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, this means:

• Case information: Retained for the duration of your case and up to 7 years thereafter
• Analytics data: Retained according to Google Analytics retention policies

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Object to processing of your information

To exercise these rights, please contact us at skbergam@gmail.com.

8. Cookies and Tracking

We use Google Analytics to collect information about website usage. Google Analytics uses cookies to track visitor interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: skbergam@gmail.com